Privacy Policy for louisbyrne.com & I Can I Am and I Will Courses

Last updated: [02.09.2025]

At Louis Byrne Ltd, your privacy matters. This policy explains how we collect, use, and protect your personal information when you visit louisbyrne.com, sign up for our courses (Reset to Rise, I Can I Am and I Will Journal), join our mailing list, or use any of our services — including bookings, events, and pop-ups.

1. Who We Are

ICIAIW Ltd is a UK-based company delivering digital content, events, education, and creative services through louisbyrne.com and affiliated platforms.

2. What Information We Collect

We collect and store the following types of information:

Personal details: Name, email address, phone number (if provided)
Course data: Responses, journal entries, progress data (optional and private)
Booking info: Hair appointment or event booking details
Payment info: Securely processed by Stripe, PayPal or Squarespace Commerce (we do not store credit card numbers)
Technical data: IP address, browser type, device type (used for analytics)
Communications: Emails or messages you send to us

3. How We Use Your Data

We use your data to:

Send you course content and updates
Process bookings and payments
Deliver event or coaching communications
Improve our content and services
Send you newsletters (if you opt-in)
Respond to your enquiries

4. Sharing Your Information

We never sell or rent your data.
We may share it only with:

Trusted service providers (e.g. Squarespace, Mailchimp, Stripe)
Legal authorities, if required by law

5. How We Protect Your Data

Your information is stored securely.
We use:

SSL encryption on our website
Password-protected systems
Secure third-party processors (Mailchimp, Squarespace, Stripe)

6. Your Rights (GDPR Compliant)

You have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Withdraw consent at any time
Lodge a complaint with the UK ICO (Information Commissioner’s Office)

To exercise your rights, email us at: [love@icaniamandiwill.com]

7. Cookies

Our website uses cookies to improve your experience and track performance.
You can accept or decline cookies through your browser settings.

8. Third-Party Links

Our website may link to third-party sites (e.g. press features, event platforms). We are not responsible for their privacy practices.

9. Children

Our courses and content are not directed to children under 13 without parental or school-based consent.

10. Updates to This Policy

We may update this policy occasionally. All updates will be posted here with a revised "Last updated" date.